Last updated: August 2026
Anserion plans are billed monthly in advance. Charges are processed through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
Some plans include a free trial period. If you cancel before the trial ends, you will not be charged. If you do not cancel, your subscription automatically converts to a paid plan at the end of the trial and your payment method is charged the plan's regular price.
Fees already charged for a billing period are generally non-refundable, including for partial months of service. If you cancel, your access continues through the end of the billing period you already paid for, and you will not be charged again.
Exceptions may be made at our discretion for billing errors, duplicate charges, or extended service outages attributable to Anserion. To request a refund under one of these circumstances, contact us as described below within 14 days of the charge.
You may cancel your subscription at any time from your dashboard's billing portal. Cancellation stops future billing; it does not retroactively refund the current billing period.
Email hello@anserion.com or call (833) 454-7596 with your account email and the reason for your request. We aim to respond within 2 business days.
We may update this Refund Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.